Contact
GiftCardEZ Support
For questions about a gift card purchase, please contact the merchant first. For platform, account, or security support, contact GiftCardEZ.
Platform role
GiftCardEZ provides software, checkout, delivery, redemption tools, and records for merchant-issued, closed-loop eGift Cards. The issuing merchant is responsible for honoring, refunding, and supporting its own eGift Cards.
Buyer support
If your question is about a purchase, delivery issue, redemption, remaining balance, refund, or merchant service experience, contact the merchant that sold the eGift Card first. GiftCardEZ can help with platform records when needed.
Business name
GiftCardEZ LLC
Payment processing
Merchant gift card payments are processed through the merchant's connected Stripe account when Live checkout is enabled. GiftCardEZ does not provide general-purpose prepaid cards, card-network payment products, cash-out services, or resale programs.